Resume

About Me

I am a software developer with experience in customizing ERP systems(Odoo). I enjoy collaborating with customers to design tailored solutions. Whether working independently or as part of a team, I can efficiently implement these solutions. I’ve successfully closed projects both solo and as a team member. Afterward I provide exceptional and timely customer support. I thrive on diversity in my work and am quick to bridge any gaps in knowledge.

Skills

Teamwork
Client Relations
Time Management
Problem Solving
Effective Communication
Fast Learner
Odoo 17 Certified

Passions

In my everyday life I love spending time with my cat Apollo, cooking, baking, doing DIY projects as well as catching up with pop culture.

Experience

2023 - 2025

Software Developer

Develop and engineer software solutions, ensuring scalability and efficiency

Handle customer support including: communication, troubleshooting and bug fixes

Engage with customers to gather requirements, design solutions, define sprints, and establish acceptance criteria

Independently lead and execute projects, from planning to deployment

Document code and develop guides for the custom functionality

Manage and maintain AWS servers to ensure reliability and performance

2022 - 2023

Customer Support

Answer phone calls and emails supporting customers with their magazine subscription

2022 - 2023

Mystery Shopper

Test stores for enforcing age requirements for lottery tickets

2017 - 2020

Customer Support

Various customer support through inbound channels

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Resume

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